Privacy Policy

RoyalTech Beauty and RoyalTech Asia are responsible for the processing of personal information covered by this Privacy Policy.

For questions, requests, or concerns regarding the processing of your personal information, please contact us using the details provided in the “Contact Us” section below.

We collect information to better understand your business needs and provide relevant solutions. The types of information we collect depend on how you interact with us.

Information You Provide

When you submit an inquiry, contact us, request information, or otherwise communicate with us, we may collect:

• Name
• Company or brand name
• Job title or position
• Email address
• Product, packaging, formulation, or project requirements
• Estimated project or order information, where provided
• Any additional information you choose to share

We do not intentionally collect telephone / mobile phone numbers, identity card numbers or other categories of sensitive personal information via this website. Please refrain from submitting such sensitive personal information in your inquiry messages.

In addition to personal information, you may voluntarily provide business, technical, product development, or other project-related information. We treat such information confidentially and use it only for the purposes described in this Privacy Policy or as otherwise agreed with you.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser and device type
• Operating system
• Pages visited and referring URLs
• Access dates and times
• Website interaction and usage data

We may use analytics, pixels, tags, and similar tracking technologies to collect certain information about how visitors interact with our website.

This information may be used for website security, technical maintenance, analytics, performance measurement, and improving website functionality and user experience.

Information from Third Parties

We may receive business contact information from lawful sources, such as trade shows, business partners, referrals, publicly available business information, or other sources where permitted by applicable law.

Such information may be used for legitimate business communication, responding to business opportunities, and maintaining business relationships.

Sensitive Personal Information

We do not intentionally seek to collect sensitive personal information through our website unless it is necessary for a specific business purpose and permitted by applicable law.

Sensitive personal information includes without limitation identity document numbers, mobile/telephone numbers, biometric data, health-related data, financial account data, precise geolocation data, and personal information of minors under fourteen (14) years old.

If you voluntarily provide sensitive information as part of a project inquiry or other communication without our solicitation, we will handle such information with appropriate safeguards and will not use such data beyond responding to your inquiry; we will take reasonable steps to isolate and minimize processing of such unsolicited sensitive personal information.

If you voluntarily provide sensitive information as part of a project inquiry or other communication, we will handle such information with appropriate safeguards and use it only for purposes described in this Privacy Policy or otherwise agreed with you.

We use your information for legitimate business and operational purposes, including to:

• Respond to inquiries and communicate with you
• Understand your product, packaging, formulation, and manufacturing requirements
• Provide proposals, samples, product information, or relevant service information
• Evaluate and support potential or ongoing business projects
• Manage and maintain business relationships
• Provide customer and project support
• Improve our website, services, products, and user experience
• Analyze website usage and performance
• Maintain business and operational records
• Protect the security and integrity of our website and systems
• Send relevant business, product, company, or event-related communications where permitted
• Comply with applicable legal and regulatory obligations

Where required by applicable law, we will obtain your consent before using your personal information for purposes that require consent.

We do not use your information for unrelated marketing purposes without an appropriate legal basis or your consent, where consent is required.

We understand that inquiries and project discussions may include confidential business, technical, product development, packaging, formulation, or commercial information.

RoyalTech Beauty and RoyalTech Asia treat information shared with us in connection with a business inquiry or project with appropriate confidentiality and use such information only for the purposes described in this Privacy Policy, supporting the relevant business relationship or project, or as otherwise agreed with you or required by law.

Access to confidential or project-related information is limited to authorized personnel and service providers who need such information for legitimate business purposes.

This Privacy Policy does not replace or limit any separate confidentiality or non-disclosure agreement that may apply to a specific business relationship.

We do not sell or trade your personal information.

We may disclose or share information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations, including with:

• Trusted third-party service providers supporting website hosting, analytics, email marketing, website forms, customer service, communications, and other business operations.
• Internal teams involved in project evaluation, development, production, and execution
• Professional advisors or service providers where necessary
• Legal, regulatory, or governmental authorities when required by applicable law

Service providers and other third parties that process information on our behalf are expected to handle information securely and only as necessary to provide the relevant services or as otherwise permitted by law.

We limit access to personal information to employees, contractors, and service providers who have a legitimate business need to access such information.

Where permitted by applicable law, we may use your contact information to send business-related communications, such as:

• Company updates
• Product information
• New product announcements
• Exhibition and event invitations
• Newsletters
• Other relevant business or service information

We may use third-party email marketing and communication platforms, including Klaviyo, to manage and deliver these communications.

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us using the details provided below.

Opting out of marketing communications will not prevent us from sending necessary non-marketing communications relating to an existing business relationship, inquiry, transaction, or service.

Our website uses cookies and similar technologies to support website functionality, understand website usage, analyze performance, measure interactions, and improve user experience.

These technologies may include cookies, pixels, tags, analytics technologies, and similar tracking technologies. Some of these technologies may be provided by us, while others may be provided by third-party service providers.

The specific cookies and similar technologies used on our website may vary depending on the website functions, services, and technologies available from time to time.

Where required by applicable law, we will seek or obtain consent before using non-essential cookies or similar technologies.

You may also manage or disable certain cookies through your browser or device settings. Please note that disabling certain cookies may affect website functionality or user experience.

Where available, cookie preferences may also be managed through the relevant controls provided on our website.

Our website may use or contain services, tools, content, or links provided by third parties, including analytics, tracking, social media, communication, or other technology providers.

These third parties may process certain information in accordance with their own privacy policies and terms.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any external websites or services you use.

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.

Personal information may be stored within our website systems and on devices used by authorized employees for legitimate business purposes.

Access to personal information is limited to authorized personnel who need the information to perform their duties. We use reasonable measures such as access controls, secure data transmission, system monitoring, and other safeguards appropriate to the nature of the information.

We conduct personal information protection impact assessment (PIA) for cross-border personal information processing activities, and retain assessment records for no less than three (3) years.

While we take reasonable precautions to protect your information, no method of transmission or storage over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries and support ongoing business relationships
• Manage business and project records
• Meet operational, accounting, contractual, or legal requirements
• Resolve disputes and enforce applicable agreements
• Maintain records of marketing preferences and opt-out requests where necessary

When personal information is no longer reasonably required, or where you request its deletion, we will take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal or contractual requirements.

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction or updating of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to certain processing of your personal information, where applicable
• Opt out of certain marketing communications
• Exercise other rights available under applicable privacy laws

To make a request, please contact us using the details provided in the “Contact Us” section below.

We may need to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

We will respond to valid requests submitted by users in mainland China within the statutory time limits prescribed under Chinese personal information protection laws.

Our website and services are intended primarily for business users and are not directed to children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

As we serve clients globally, your information may be processed or accessed in different countries.

Our website is hosted on servers physically located in the United States of America. Personal information submitted by visitors will be stored and processed on servers in the United States.

For users located in mainland China:

• Host / overseas recipient: our designated United-States-based cloud hosting service provider;
• Purposes of cross-border transfer: responding to business inquiries, business communication and customer relationship management;
• Categories of personal information transferred: only name and email address (ordinary personal information; no sensitive personal information);
• You may exercise your personal information rights in connection with such cross-border processing by contacting us via the contact email set forth in the “Contact Us” section below.
• Cross-border transfer of your personal information shall be subject to your separate explicit consent. Such separate consent shall be obtained via independent check-box on our inquiry form and shall not be bundled with general acceptance of this Privacy Policy.

Personal information may be processed, stored, or accessed by our employees, service providers, and business partners in the countries where they operate.

Where information is transferred across borders, we take reasonable measures to ensure that personal information is handled securely and in accordance with applicable laws and requirements.

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

Material changes to this Privacy Policy concerning cross-border data transfer or core personal-information-processing rules will be brought to your prominent attention prior to taking effect.

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us: